HOW PRONTO HIRE HELPED HEB TACKLE A TIME-CRITICAL EMERGENCY WORKS PROJECT

HEB's Challenge: A Fast-Moving Emergency With No Room for Delay

The Rosedale site sits within a stormwater retention pond with an enormous catchment, drawing in water from 600,000m² of roading network and surrounding housing alone. A closed landfill behind the site adds even more volume on top of that, which means even a small rain event can quickly become a big problem for the works.

"There's a lot of challenges working on a project like this," Tom says. "It's a stormwater retention pond in the Auckland Healthy Waters network, so it has an enormous catchment... even a small rain event can be quite significant for this works."

To keep the pond as dry as possible while sediment removal goes on, the team has relied on constant over-pumping. Speed mattered from the start. HEB mobilised within days of the culvert failing, bringing in a specialist amphibious excavator from Murphy Civil to lead the silt removal, backed up by three Pronto Hire machines: a 25 ton long reach excavator, a Morooka 11 ton tracked swivel dumper, and a 5 ton excavator for day-to-day site work.

The 25 ton long reach excavator became the main machine for shifting sediment out of the pond. Its extended reach let the crew move material straight from the main pond into an adjacent one, without needing a second machine to relay it across. That cut out a handling step entirely and sped up the whole cycle.

"We needed a long reach because it can get into a lot more of the sediment a lot easier," Tom says. "Rather than having to put it onto a secondary machine, we've actually been able to directly move it from one pond to another. It's reduced a lot of cycle times and improved productivity a lot."

The Morooka 11 ton tracked swivel dumper picks up where the long reach and the amphibious excavator can't quite meet, and the 5 ton excavator handles the smaller jobs and general site upkeep that keep the project moving day to day.

The Outcome: Fast Mobilisation and Machines That Don't Slow the Job Down

• Pronto Hire machines on site within days, backing up the amphibious excavator on silt removal from day one
• The 25 ton long reach excavator let the crew move sediment directly between ponds, cutting cycle times and lifting productivity
• Six years of working with Pronto Hire across multiple HEB projects, with machines that consistently show up compliant, safe, and ready for the crew to use
• Breakdown support that responds within ten to fifteen minutes, day or night, with next to no downtime on site

"I've been using Pronto for six years now across a multitude of jobs," Tom says. "I know that the machines are going to turn up. They're going to be compliant for our sites, they're going to be safe, and they're going to be comfortable for the guys to use."

This is his first time running the full 25 ton long reach excavator on a project, and it's made a noticeable difference.

"I've used Pronto machines with long reach attachments on them before, but it's a complete game changer actually having the full 25 ton long reach. There's a great relationship being built there. Very easy to deal with and very responsive."